Jun 14Op-Ed: Is Your AI a Ken?You might have heard of the term “Karen,” used in the last few years in the pop lexicon of Twitter, to refer to a white woman using her privilege to manipulate the system to get what she wants and by doing so discriminating against minorities. …UX Design6 min read
Dec 21, 2021The Ethical Implications of UX Dark PatternsIntroduction The practice of user experience is centered between user needs and business needs. In good design, business needs meet user needs. However, there are instances where user needs are ignored for the sake of profitability and fast returns. In these cases, design decisions are made without a good ethical…UX15 min read
Sep 14, 2021The Design of Everyday Things by Don Norman: chapters 3–4 summaryIn the third chapter, Knowledge in the Head and in the World, Don Norman describes how we attain and use knowledge. He asserts that we must combine knowledge in the world and the head to accomplish goals since neither is sufficient on its own (Norman, 2013, p. 74). At the…UX6 min read
Published in Bootcamp·Jun 16, 2021The Design of Everyday Things by Don Norman: chapters 1–2 summaryIn the first chapter, The Psychopathology of Everyday Things, Don Norman defines several fundamental concepts that include discoverability, understanding, interaction design, experience design, human-centered design, and interaction design principles. Norman first distinguishes that good design must include discoverability and understanding. Discoverability is the ability to recognize what actions can be…UX5 min read
Sep 18, 2017User Experience Is Never a “Size Fits All”I have been having a very arduous discussion with my art directors colleagues about how we MUST never think that one experience applies to different products or apps or websites. We have a client that had asked our agency to redesign three different websites with three very distinct audiences and…UX3 min read
Published in UX Collective·Aug 17, 2017How to Present Wireframes to ClientsWireframes are hard for clients to conceptualize. It is at times sketchy with no feel and dimension, doesn’t have color and it’s hard to…UX3 min read
Jul 28, 2017UX Writing: Direct is BestIf you ever worked in an agency like I do, then you know that you have to work well with people with different skill sets. Working along side talented copywriters will make your job easier as they create useful content, but it is incumbent upon UX designers to make the…UX3 min read
Jul 20, 2017Three Alternative Ways to Help Build Design CultureIf you are like me, a starry eyed user experience designer that loves your craft, you’ll want your employer to share the same sentiment. But how can you create an environment that fosters design thinking in all levels of your organization? You should always involve your team in research and…UX3 min read
Jul 13, 2017The UX RoundtableI work for a large healthcare company that has several subsidiary digital agencies. My agency is relatively small compared to the others, and as a matter of fact, I’m the only UX designer here. When I first started, I questioned how I was going to be able to grow and…UX3 min read
Jul 6, 2017How I Became a UX DesignerI wish I could say that I got a Master of Human-Computer Interaction and a super cool job at a big tech company, but then again this would be the end of this story. …Design4 min read
