What my bad experience with Airbnb taught me about good DesignI attended SXSW in Austin, Texas last year. This conference attracts over 250,000 people into the city and with those numbers finding an…Dec 6Dec 6
Op-Ed: Is Your AI a Ken?You might have heard of the term “Karen,” used in the last few years in the pop lexicon of Twitter, to refer to a white woman using her…Jun 14, 2022Jun 14, 2022
The Design of Everyday Things by Don Norman: chapters 3–4 summaryIn this two chapters, Norman, describes how knowledge and memory play a key role in how we desing “everyday things.”Sep 14, 2021Sep 14, 2021
Published inBootcampThe Design of Everyday Things by Don Norman: chapters 1–2 summaryA summary of the key concepts in the first two chapters of the bookJun 16, 2021Jun 16, 2021
User Experience Is Never a “Size Fits All”I have been having a very arduous discussion with my art directors colleagues about how we MUST never think that one experience applies to…Sep 18, 2017Sep 18, 2017
Published inUX CollectiveHow to Present Wireframes to ClientsWireframes are hard for clients to conceptualize. It is at times sketchy with no feel and dimension, doesn’t have color and it’s hard to…Aug 17, 20173Aug 17, 20173
UX Writing: Direct is BestIf you ever worked in an agency like I do, then you know that you have to work well with people with different skill sets. Working along…Jul 28, 2017Jul 28, 2017
Three Alternative Ways to Help Build Design CultureIf you are like me, a starry eyed user experience designer that loves your craft, you’ll want your employer to share the same sentiment…Jul 20, 2017Jul 20, 2017
The UX RoundtableI work for a large healthcare company that has several subsidiary digital agencies. My agency is relatively small compared to the others…Jul 13, 2017Jul 13, 2017